Terms and Conditions

By accessing this website, enrolling in our programmes, or joining The Diamant Room, you agree to be bound by these Terms and Conditions and our Privacy Policy and Disclaimer. If you do not agree, you should not use our services.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use our services.

2. Intellectual Property

All content provided by Diamant Femme, whether on this website or within our programmes, community, or communications, including but not limited to:

• Written content, materials, and resources
• Training content, recordings, and sessions
• Frameworks, concepts, methodologies, and systems
• Assessments and tools
• Branding, graphics, and design

is the exclusive intellectual property of Diamant Femme and Karen Mitchell. This includes proprietary leadership frameworks and concepts developed within the Diamant Femme body of work.

You are granted a limited, non-exclusive, non-transferable licence for personal use only.

You may not:

• Copy, reproduce, distribute, or republish materials
• Share access to programmes or community spaces
• Teach, adapt, or commercialise our frameworks or content
• Create derivative works based on our intellectual property

without prior written consent.

3. Nature of Services

Diamant Femme provides leadership development, mentoring, and community-based programmes designed to support personal and professional growth.

4. Disclaimer (Important)

Your use of our services is subject to our Disclaimer, available on our website.

Not Professional Advice: All content is provided for educational and informational purposes only and does not constitute legal, financial, medical, or psychological advice.

No Guarantees: We make no guarantees regarding specific outcomes, including career, business, or financial results. You acknowledge that outcomes depend on your own decisions, actions, and circumstances.

5. Accounts, Access and Use

Where login or access is provided:

• Access is personal and may not be shared
• You are responsible for maintaining confidentiality of your login details
• Misuse or unauthorised sharing may result in suspension or termination of access without refund

6. Community Standards (The Diamant Room)

To maintain a safe and trusted environment, you agree to:

• Maintain strict confidentiality
• Treat all members with respect
• Refrain from unsolicited promotion or selling

We reserve the right to remove any member who breaches these standards, without refund.

7. Payments and Refunds

Payments: You agree to provide accurate and complete payment information.

Refund Policy: Due to the digital and immediate-access nature of our programmes and community:

• All sales are final and non-refundable, except where required by applicable law
• By purchasing, you acknowledge that access may begin immediately and you waive any statutory cancellation rights where permitted

8. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential losses
• Our total liability shall not exceed the amount you paid for the relevant service

Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded under applicable law

9. International Use

Our services are offered internationally. You are responsible for ensuring that your use complies with the laws applicable in your jurisdiction.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction, except where mandatory consumer protection laws in your country apply.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of any changes.

12. Contact & Company Details

Diamant Femme Ltd
Registered Office: 71 - 75 Shelton Street, Covent Garden, London WC2H 9JQ
Email: [email protected]
Tel: 07960 681040