Privacy Policy

Diamant Femme (“we”, “us”, “our”) is committed to protecting your personal data and handling it with clarity, integrity, and respect.

This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, programmes, assessments, and community spaces.

1. The Data We Collect

We collect personal data that you voluntarily provide, as well as limited technical data automatically.

a) Information you provide

• Name (first and last)
• Email address
• Phone number (if provided)
• Responses to assessments (e.g. Leadership Signature Assessment)
• Any information shared during registration, applications, or communication

b) Technical data

• IP address
• Browser type and device information
• Website interaction data (via cookies and analytics tools)

2. How We Use Your Data

We use your data in a focused and proportionate way:

• To deliver programmes, mentoring, and community access
• To communicate with you about your registration, access, or enquiries
• To send relevant updates, insights, and offers (you can opt out at any time)
• To improve our services, content, and user experience
• To maintain the integrity and security of our platform

We do not sell or trade your personal data.

3. Legal Basis for Processing (GDPR)

We process your data under the following lawful bases:

• Consent – for marketing communications and optional data submission
• Contract – to deliver services you have registered or paid for
• Legitimate Interests – to improve our services and maintain business operations

You can withdraw consent at any time.

4. Sharing Your Data

We only share your data with trusted third-party providers necessary to operate our business, including:

• CRM and email platforms (e.g. GoHighLevel)
• Payment processors (e.g. Stripe)
• Website and analytics providers

All providers are required to maintain appropriate confidentiality and data protection standards.

5. International Data Transfers

As an international platform, your data may be processed outside the UK. Where this occurs, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Use of reputable, compliant service providers

6. Data Retention

We retain your data only as long as necessary:

• For active clients: for the duration of our working relationship
• For marketing contacts: until you unsubscribe or withdraw consent
• For legal/accounting purposes: as required by law

After this, your data is securely deleted or anonymised.

7. Cookies

We use cookies to:

• Ensure the website functions properly
• Understand user behaviour and improve experience
• Support marketing and analytics

You can manage or disable cookies through your browser settings. Where required, we will request your consent before placing non-essential cookies.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe your data is being handled improperly.

9. Children’s Data

Our services are intended for adults. We do not knowingly collect data from individuals under 18.

10. Data Security

We implement appropriate technical and organisational measures to protect your data from:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

11. Contact & Company Details

For any questions or requests regarding your data, contact:

Diamant Femme Ltd
Registered Office: 71 - 75 Shelton Street, Covent Garden, London WC2H 9JQ
Email: [email protected]
Tel: 07960 681040